Small Business Planning & Design
Greater Detroit IT offers simple yet robust service options with transparent pricing for our Detroit-area small businesses.
It all Starts with a consultation!
How much is a consultation session? . . . Free!
We'll first need to identify and define exactly what services your SMB needs to succeed. Our consultation sessions are free of charge and can be done either on-site or over video/phone call.
Greater Detroit IT can outline exactly what you need to succeed before a single penny is spent! Check below for a brief summary of the planning and design process.
Partnerships
Network/Computer System Planning & Design
Most important in designing a secure computer and network system for your Small Business is identifying your specific needs and wants. Listed below is a brief summary of the process:
1. We need to find out which Business Internet Service Providers (ISPs) are available at your address. The most commonly offered in Metro Detroit are AT&T Business / Comcast Business / 123Net / Spectrum Business / Wow Business.
2. Next we will determine what your upload/download bandwidth requirements are. For example a small business running POS, WiFi, 2 Voice over IP phone lines, and up to 15 2K resolution cameras should have approximately 300-500 Mbps down / 50-100 Mbps up in order to run seamlessly.
3. Are POS Systems being used for your business? Greater Detroit offers a range of partnerships with POS system providers, which can be customized and tailored to your specific needs.
4. Do you plan to use a Camera Security System? Greater Detroit IT installs and supports Ubiquiti UniFi network tools which include a robust fleet of security options.
5. Will a VoIP Phone System be used for phone communications and voicemail? Greater Detroit IT also offers a range of cloud-based PBX system partnerships to handle all of your telecommunication needs.
6. Is a Wi-Fi Network necessary for your business to function? Maybe you use handheld scanners for inventory, or a hand tablet for taking orders at a customers table? Greater Detroit IT installs UniFi network access points to ensure full uninterrupted wireless coverage of your establishment.
7. Greater Detroit IT can even provide domain hosting, web mailbox, and webpage design service consultation, all backed with powerful AI productivity tools to help you build your brand exactly how you picture!
Systems Training & SOP Manual's
Live training sessions are tailored to ensure any and all changes are seamless for your staff, prior to deployment. These sessions will also be recorded and stored for any future reference.
Standard Operating Procedure (SOP) manuals are created for any staff member to reference at any time after deployment.
Regular Scheduled Maintenance & On-Call Support
Regular maintenance windows will be scheduled during non-business impacting hours for any necessary hardware changes and software updates. *Emergency maintenance may occur during business hours.
24/7/365 On-call support for any and all network issues. No animated call queues, no mile long email chains with 3 different levels of support, and certainly no out-sourced foreign affiliations. You will work with a real life technician based right here in Detroit!
We install and support:
READY TO START?
Secure Your Small Business Now
Call our Detroit-area office at (248) 796-1705 or use our site contact form to begin a free consultation today!