Our Services
It all Starts with a consultation!
How much is a consultation session? . . . Free!
Before we can offer services and pricing, we'll first need to identify and define exactly what the issues you're experiencing are or what you might be looking for as far as support. Our consultation sessions are free of charge and can be done either on-site or over video/phone call.
Whether you're a small business owner or a residential user, Greater Detroit IT can outline exactly what you need to succeed before a single penny is spent! Check below for a brief summary of services offered.
Small Business Support
Click the buttons below to call or send us a Small Business Support Inquiry email.
-Most important. . . What is your business & what do you intend to do with it?
-Which ISP's are available at your address?
-What are your upload/download bandwidth requirements?
-What do you or will you use for POS systems?
-What do you or will you use for video surveillance?
-Do you or will you use a VOIP phone system?
-Do or will you have customer devices connected to your network?
Network Design & Implementation
Regular Scheduled Maintenance & On-Call Support
Regular maintenance windows will be scheduled during non-business impacting hours for any necessary hardware changes & software updates. *Emergency maintenance may occur during business hours.
24/7/365 On-call support for any and all network issues. No animated call queues, no mile long email chains with 3 different levels of support, and certainly no out-sourced foreign affiliations. You'll get a real life technician based right here in Detroit!
Systems Training & SOP Manual Creation
Live training sessions are tailored to ensure any and all changes are seamless for your staff, prior to deployment. These sessions will also be recorded and stored for any future reference.
Standard Operating Procedure (SOP) manuals are created for any staff member to reference at any time after deployment.
Residential Support
Click the buttons below to call or send us a Residential Support Inquiry email.
Some of Our Services. . .
-Data Migration
-New PC Setups & Personal Optimization
-System Refresh (Fresh OS install)
-Virus Removal & Continued Protection
-Hardware Troubleshooting
-Hardware Testing
-Hardware Repair/Replacement
-Software Troubleshooting
-Software Repair
Greater Detroit IT University
Greater Detroit IT offers learning sessions to a range of user experience levels. Whether you're a first time PC user, or an avid user with just a handful of questions. . . We can help!
If you're interested in how we can help you along with your experience level, click the "Get Support" button below and select "Greater Detroit IT University Inquiry". Provide us with a brief summary of what you'd like help with and we'd be happy to help!